Issue:
we have created contract 952416 through EMR OKS Service Contracts User DMC. this should have been routed to Ryan Ransom for approval. this is not showing on his Navigation worklist.Below is workflow monitor and the Administration “Submitted” status.Can you please assist pushing this through as we are testing and need to get this approval to continue with our testing.
Resp: EMR OKS Service Contracts User DMC
Cause: Profile set to CHRIS_EWART at responsibility level.
Solution: Responsibility level profile option updated as RYAN_RANSOM